Wednesday, April 29, 2009

But why did the butler do it?

Today's customer advice: 'It never hurts to ask', but please do so respectfully. "Gimme all the discounts you can" or "How much off of this will you give me?" are not pleasant ways to be addressed. Try "Are there any specials you can tell me about?" or "Are there any discount programs I can join today?" Much nicer, and it gives the employee an opportunity to discuss the matter with you respectfully if there are no discounts available.

Remember: Employees do not work FOR YOU. They work for their employer, who also doesn't work FOR YOU. They are either working for a wage or in business to provide a service in exchange for legal tender, so please remember to treat everyone with respect, and not like 'the help'. Treating people like 'the help' can make 'the help' want to poison you. Y'know that common phrase "The butler did it"? Try to imagine why the butler did it, and avoid those instigating actions.
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"You can create any wondrous item whose prerequisites you meet. Enchanting a wondrous item takes one day for each 1,000 gp in its price. To enchant a wondrous item, you must spend 1/25 of the item's price in XP and use up raw materials costing half of this price."
In translation, making a wondrous item requires not only raw materials and special skills, but a healthy chunk of your own personal experience/existence.